Privacy Policies

Effective Date: October 2026

Kariiya (“Kariiya,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency regarding how your personal information is collected, used, and shared. This Privacy Policy applies to all users of our AI-powered career assistant platform, including our website, applications, and related services (collectively, the “Services”).

1. Information We Collect

We collect information to operate, improve, and personalize our Services. This may include:

• Personal Information: Name, email address, phone number, job preferences, and account credentials.
• Job Application Data: Resumes, cover letters, work history, education details, and other content you upload or generate using Kariiya.
• Usage Information: Interaction data such as page views, clicks, features used, and session duration.
• Device and Log Data: IP address, browser type, operating system, device data, and diagnostic logs.
• Cookies and Tracking Data: Information collected through cookies, pixels, local storage, and similar technologies to analyze usage and improve our Services.

2. How We Use Your Information

We use your information for the following purposes:

• Operating, maintaining, and improving Kariiya’s Services.
• Providing personalized career recommendations, resume insights, and AI-powered guidance.
• Sending service updates, notifications, and promotional messages (where consented).
• Analyzing usage patterns to enhance performance, reliability, and user experience.
• Detecting and preventing fraud, abuse, or unauthorized access.

3. How We Share Your Information

We do not sell your personal information. However, we may share information in the following circumstances:

• With trusted third-party vendors who help operate or improve the Services (e.g., hosting, analytics, communication tools).
• With the messaging platforms and AI provider that run our WhatsApp and Telegram assistants (see section 11).
• To comply with legal requirements, enforce our Terms of Service, or protect the rights and safety of Kariiya or others.
• In connection with business transfers such as mergers, acquisitions, or asset sales.
• When information is aggregated or anonymized for analytics or research.

4. Cookies and Similar Technologies

We use cookies, local storage, and similar tracking technologies to personalize your experience, analyze traffic, and measure the effectiveness of our features. You may disable cookies in your browser settings, but some features may not work properly.

5. Data Retention

We retain personal information only for as long as necessary to provide our Services or comply with legal obligations. Once no longer needed, data is securely deleted or anonymized. You may request deletion of your account and data at any time.

6. Security

We implement administrative, technical, and physical safeguards — including encryption, secure servers, access controls, and routine audits — to protect your information. While we take reasonable measures to safeguard your data, no online service can guarantee complete security.

7. User Rights

Depending on your location, you may have rights under applicable privacy laws, such as the right to:

• Access the personal information we hold about you.
• Correct or update inaccurate or incomplete information.
• Request deletion of your account and personal data.
• Withdraw consent for marketing communications.
• Request a copy of your data in a portable, structured format.

To exercise your rights, contact us at support@kariiya.com.

8. Children’s Privacy

Kariiya is not intended for children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

9. International Users

If you access the Services from outside Nigeria, your data may be stored or processed in countries with different data protection laws. We implement safeguards to ensure your information remains protected according to this Privacy Policy.

10. Automated Decisions

Our Services use AI to provide recommendations and resume insights based on the information you provide. These automated outputs are intended to assist your job search, but you retain full control over any decisions or actions taken based on them.

11. Messaging Assistants (WhatsApp and Telegram)

You can use Kariiya through our assistants on WhatsApp and Telegram. When you message them, the following applies in addition to the rest of this Privacy Policy.

What we collect

• Identifiers: your WhatsApp phone number, or your Telegram user ID and username, and the display name on your profile.
• What you send us: messages, CVs and other documents, voice notes, and images. We extract the text from them to reply to you: voice notes are transcribed, and images are read with text recognition.
• Email address: if you share one in the chat, we save it so we can contact you about Kariiya.
• Activity: records of what you did, such as scanning a CV or viewing job matches, and your latest CV score.

How we use and keep it

• A CV or document you send in the chat is analyzed to give you a result. It is not saved to your Kariiya account. While you choose what to do with a document, we hold its text for up to 24 hours.
• Conversation progress (for example, a step you are partway through) expires after 24 hours.
• If you do not have a Kariiya account, we keep your recent conversation (up to your last 40 messages) and your latest CV score, so we can pick up where you left off when you come back.
• If you have connected your Kariiya account, your conversations are saved in the same assistant history as the Kariiya website, so the assistant remembers context across the website, WhatsApp, and Telegram.

Who else processes it

• Messages are delivered through WhatsApp (operated by Meta) and Telegram. Their own privacy policies apply to how they handle your messages.
• Your messages, the text of documents you send, voice notes, and images are processed by our AI provider, OpenAI, to generate replies, transcribe audio, and read images.

Connecting your account and messages we send first

• A Telegram chat is connected to your Kariiya account only when you open the one-time link from your account Settings. The link expires after 15 minutes and works once.
• We only message you without you messaging us first (for example, to send new job matches) if you have opted in. On WhatsApp, you opt in with the WhatsApp setting in your account. On Telegram, you opt in by connecting your account.
• To stop: on Telegram, send /stop in the chat or disconnect Telegram in your account Settings. On WhatsApp, turn off WhatsApp job matches in your account Settings. You can also block the assistant in either app at any time.

To ask us to delete the data from your conversations with our assistants, contact us at support@kariiya.com.

12. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of external sites, and we encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will revise the “Effective Date” above. Your continued use of the Services after any update constitutes acceptance of the revised policy.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at:

Email: support@kariiya.com